• We only process instructions that meet a clear and legitimate interest test under the UK GDPR and Data Protection Act 2018.
• All cases are reviewed by an experienced senior staff member to ensure they fall within lawful and ethical use, particularly where vulnerable individuals or sensitive situations may be involved.
• We never undertake traces where there is a risk of harassment, stalking, or misuse of personal information.

Examples of Legitimate Tracing We Accept – At Find UK People®, we only undertake tracing instructions that are supported by a clear, lawful GDPR basis and an ethically justified purpose. Below are examples of instruction types that typically meet our compliance framework:

• Legal Proceedings – Solicitors requiring verified address intelligence to serve proceedings in accordance with CPR Part 6.

• Probate & Estate Administration – Locating missing heirs or beneficiaries to ensure estates are lawfully and fairly distributed.

• Debt Recovery – Assisting businesses, financial institutions, members of the general public with legitimate claims and professional agents with the recovery of genuine, legally enforceable debts.

• Judgment Enforcement – Supporting landlords, creditors, or solicitors in enforcing lawful judgments where a verified address is required for bailiffs, High Court Enforcement Officers, or other court-sanctioned remedies.

• Witness Tracing – Identifying and confirming addresses of witnesses required to give evidence in legal proceedings.

• Corporate Due Diligence – Supporting regulated businesses in meeting Know Your Customer (KYC) and compliance obligations, where tracing is a necessary and proportionate measure.

Every case is subject to manual compliance review, and instructions that fall outside lawful, fair, and proportionate purposes will be refused without exception.

Instruction Restrictions & Safeguarding Measures

Certain instruction types carry heightened legal, ethical, and safeguarding risks. To ensure compliance with UK data protection law and to protect the welfare of individuals, we apply the following strict restrictions:

1. Ex-Partner, Family Dispute & Child-Related Tracing

• This category includes cases relating to ex-partners, divorce or separation proceedings, child maintenance, child arrangements, or any wider family law matter.

• These instructions will only be accepted where they are submitted directly by a UK-based solicitor who is registered and regulated by the Solicitors Regulation Authority (SRA) or an equivalent UK regulatory body.

• We will not accept such cases from members of the general public under any circumstances, as doing so could expose vulnerable individuals to risk or constitute unlawful data use.

2. Adoption & Birth Relative Tracing

• We do not accept instructions relating to adoption or birth family tracing. We also do not offer biological relative tracing where no adult contact has been made previously, under any circumstances.

• These matters are highly sensitive, can be legally restricted, and must instead be handled through regulated adoption agencies or local authority services with statutory authority where applicable.

3. Vulnerable Individuals

• We operate a strict safeguarding framework designed to identify and protect individuals who may be considered vulnerable, including (but not limited to) minors, elderly persons, and those at risk of harm.

• Where a potential safeguarding concern is identified, instructions will either be declined or subjected to enhanced verification, and information will only be released in a lawfully justified and proportionate context.

Compliance & Accountability
All instructions are reviewed on a case-by-case basis to ensure compliance with:

• The UK GDPR and Data Protection Act 2018

• Legitimate Interest requirements

• Relevant family law protections

• Our internal Data Ethics & Safeguarding Policy

These restrictions are applied without exception. They are designed to ensure lawful processing, uphold the rights of data subjects, and protect individuals from potential misuse of tracing services.

We only use data from trusted and compliant sources, including:

• Credit reference agencies (e.g. Experian, Equifax)
• Electoral Roll data (where legally available)
• Companies House and Registry Trust
• Telecoms and utilities data (via licensed providers)
• Open-source intelligence (OSINT) reviewed manually for accuracy

Every address we provide is multi-sourced and verified with a minimum of two independent data points ensuring reliability, compliance, and evidential value for legal or business use. This rigorous methodology is designed to minimise error, provide courts and legal professionals with confidence in the results, and maintain the highest possible standard of accountability.

All data is processed in accordance with strict GDPR principles of lawfulness, fairness, transparency, data minimisation, accuracy, storage limitation, integrity, and confidentiality. We also maintain detailed audit logs and internal safeguards, meaning that every case can be evidenced as compliant if ever required by a regulator, court, or professional client.

By combining advanced data sources with careful manual review, we provide not only speed and accuracy, but also the assurance that every trace has been conducted responsibly, ethically, and lawfully.

We have embedded safeguarding principles across our operations:

1. Lawfulness – Every instruction is screened for GDPR-compliant lawful basis.
2. Necessity – We only provide information essential to the stated legal or legitimate purpose.
3. Proportionality – We balance the needs of the client with the rights and protection of the data subject.
4. Auditability – All processing is logged, and records are retained in line with our GDPR framework.

In addition to these principles, our tracing team undergoes continuous training on data ethics, safeguarding, and legal compliance, ensuring that our approach remains robust and up to date with regulatory standards. We treat safeguarding as a core operational value, not an afterthought, meaning every instruction is processed with the highest level of scrutiny, accountability, and responsibility.

Our role is to enable justice and fairness, not to expose individuals to harm. Examples of ethical tracing we support include:

• Solicitors serving proceedings in compliance with CPR Part 6.
• Probate professionals tracing missing beneficiaries.
• Businesses recovering legitimate debts through the courts.
• Landlords enforcing lawful judgments against tenants with rent arrears.

We reject instructions where the purpose is not legally justified or ethically sound. Please do not use our services if you cannot demonstrate a valid legal ground for processing, as your instruction will be declined in line with our compliance framework. Our duty is to protect both our clients and the data subjects whose information is handled, ensuring that tracing activity supports only lawful, fair, and proportionate outcomes.

• ICO Registered – Pavilion Digital Marketing Ltd (t/a Find UK People®) is fully registered with the Information Commissioner’s Office (ICO).
• Compliance Hub – Clients can access full details of our GDPR and data protection policies via our Compliance Centre.
• Regular Reviews – Our internal Data Protection Officer (DPO) reviews policies, retention logs, and staff training to ensure ethical standards are continually met.
• Case Evaluation – Every case is subject to internal manual review for compliance and legitimate basis testing.

These oversight measures provide an additional layer of assurance to clients, regulators, and data subjects, demonstrating our commitment not just to legal compliance but also to the highest standards of ethical responsibility and safeguarding.

By choosing Find UK People®, you are working with a tracing partner that prioritises:

• Accuracy
• Lawful compliance
• Safeguarding and ethical responsibility

We are committed to setting the benchmark for responsible people tracing in the UK.