We send all VAT receipts via email, the VAT receipt is attached to your order confirmation email for speed of delivery rather than via post. Sometimes, as we attach the VAT receipt to the email, this can result in the email being sent to your junk or spam folders.
If you have not received a order confirmation email with your VAT receipt attached this following procedure will help recover it.
- We normally send VAT receipts within 1 hour
- Please check your spam/junk folders for our order confirmation email
- If you still cannot find it, you can print a copy
- Go to the online shop
- Click the sign in link at the bottom of the page
- Follow the sign in instructions
- Click My account – bottom of store page
- Click the orders tab to print