Questions?

Prices for our tracing services start at £59 plus VAT. All services operate on a No Trace, No Fee basis, you only pay if we successfully complete the trace.

All prices are clearly quoted on our online shop. Please note that we do not offer invoicing, credit terms, or deferred payment options; all orders must be paid securely online at the time of instruction.

This approach ensures transparency, speed, and efficiency, while protecting both clients and our ability to deliver reliable, professional tracing results.

At Find UK People®, there is no mandatory waiting period before instructing a trace. Our service uses trusted credit agency data, such as Experian and Equifax, to identify the most recent address.

While updates to these datasets typically take 30–45 days to reflect a person’s movement, our systems access rolling updates, meaning in many cases we can locate individuals much sooner.

If the first people trace does not succeed, you can request another trace after around 4 weeks, when credit data is more likely to have updated. All traces are covered by our No Trace, No Fee guarantee.

This ensures a proactive, transparent, and professional approach to locating individuals.

All Find UK People® tracing services operate on a No Trace, No Fee basis. If we are unable to locate the individual, you will be refunded in full.

Most standard people tracing cases are completed within 7 days, while more complex or in-depth traces may take up to 30 days.

For other services, such as financial background checks, pre-litigation investigations, or employment searches, fees are per case, non-refundable, and do not include guarantees of retracing. Once a report is generated and delivered, all payments are final.

This ensures transparency, professionalism, and clarity across all services.

Find UK People® focuses exclusively on UK-based tracing. We do not provide international tracing services and operate only within England, Scotland, Wales, and Northern Ireland.

This ensures our work is compliant, accurate, and fully aligned with UK data protection and legal requirements.

Yes. Find UK People® offers batch tracing services for situations where you need to locate multiple individuals simultaneously.

Our batch tracing service is designed for businesses, legal professionals, and organisations that need to process large volumes efficiently, while remaining fully compliant with UK data protection regulations.

When instructing a trace with Find UK People®, it’s essential to establish a valid lawful basis under UK GDPR.

The type of trace determines what information is required and whether consent is needed:

1. Debt Tracing

   • Basis: Legitimate interest as a creditor pursuing a valid debt.

   • Information needed: Debtor’s full name, previous address, or date of birth.

   • Consent: Not required.

2. Court Claim Tracing

   • Basis: Legitimate interest for legal proceedings (defendant or witness).

   • Information needed: Full name, any known previous addresses, or identifying details.

   • Consent: Not required.

3. Beneficiary/Probate Tracing

   • Basis: Legitimate interest as an executor or trustee to fulfil fiduciary duties.

   • Information needed: Full name, date of birth, last known address.

   • Consent: Not required.

4. Family or Friend Tracing

   • Basis: Personal/humanitarian interest.

   • Information needed: Full name and any previous contact details.

   • Consent: Required — a standardised letter is sent to the traced person including the instructor’s contact details. No address is disclosed without their consent. Ex-partner traces must be instructed via a solicitor.

Key points:

• Always confirm a genuine legitimate interest before instructing a trace.

• Follow UK GDPR and the Data Protection Act 2018, including securing consent when required.

• Only use partial or historical data that is lawful and proportionate.

• For uncertain cases, seek legal guidance before instructing the trace.

⚠️ If you do not have a legitimate interest, do not use our tracing services.

Find UK People® is fully registered with the Information Commissioner’s Office (ICO), registration number ZA193733, and operates under strict UK GDPR and Data Protection Act 2018 guidelines.

All traces are assessed to ensure a lawful basis, lawful access to data, and proportional handling. We maintain robust internal controls, staff vetting, and compliance monitoring to safeguard personal data throughout the tracing process.

Notification to the traced person depends on the type of trace:

• Family, friend, or personal traces: The traced individual is notified via a standardised consent letter before any contact details are released.

• Debt, court, or beneficiary traces: Consent is not required, and the person is generally not notified, as the trace is conducted under a legitimate interest or legal obligation.

This approach ensures all services are lawful, ethical, and proportionate, while protecting both the data subject’s privacy and the client’s legitimate tracing requirements.

Find UK People® sources data from multiple reputable third-party providers, including major UK credit reference agencies and supporting datasets. While this information is regarded as highly accurate, we cannot guarantee or indemnify its accuracy.

If a client finds the data is outdated or incorrect, the recommended approach is to request a new trace after 8 weeks, allowing the underlying data sources to refresh. This will incur an additional fee.

Alternatively, clients may opt for an immediate in-depth search to resolve discrepancies, which also incurs a separate fee to cover research costs.

This ensures transparency, manages expectations, and provides a clear path for obtaining updated, verified information.

Due to UK GDPR and Data Protection requirements, Find UK People® cannot disclose the results of any trace to a third party unless you are the client who instructed the trace, or we have received written consent from the original client.

All tracing data is obtained lawfully and in real time from UK credit reference agencies (Experian, Equifax, TransUnion) and commercial data providers such as LexisNexis. We do not hold or retain any tracing data ourselves, and all searches are conducted on a case-by-case basis.

When a Subject Access Request (SAR) is made, we can disclose certain information about how your personal data was processed in line with GDPR.

This may include:

• The legitimate interest or legal basis under which the trace was requested.

• Any declared purpose recorded by the client when instructing the trace.

• Confirmation of which lawful basis was applied to process the trace under UK GDPR.

No tracing results, addresses, or third-party personal data are provided, as we do not retain these details for disclosure and cannot disclose them under GDPR. A SAR confirms how your personal data was processed, the lawful basis applied, and that the search was conducted via external sources in compliance with GDPR.

To exercise SAR rights regarding data held by the credit reference agencies themselves, please contact them directly:

• TransUnion: 1 Park Lane, Leeds, West Yorkshire, LS3 1EP

• Experian: Consumer Help Service, PO Box 9000, Nottingham, NG80 7WP

• Equifax: Customer Service Centre, PO Box 10036, Leicester, LE3 4FS

This approach ensures full transparency and GDPR compliance, while safeguarding the privacy of all parties involved.