• Pension Member Tracing

    Trace a pension member in 24 hours
Pension Member Tracing 1

Find UK People® provides a rapid, efficient and compliant means to trace pension members in the UK or abroad

Find UK People® are a U.K. leading pension member tracing company who have significantly invested in its pension member tracing service. Our industry leading deferred pension member tracing service is finding 98% of missing pension members within 24 hours.

  • 98% success rate
  • No trace no fee
  • Result in 7 days
  • Just £129 ex VAT

Tracing pension members in the UK is an important area for pension administrators to look after. It is important to note that best practice dictates that a current address for pension members is sought on a regular basis to inform pension members. Find UK People® has acted for many pension administrators in the UK to reconnect pensioner members with them, with our advanced pension tracing datasets we normally can reconnect a pension administrator in just 7 days with a pensioner’s current address.

In recent surveys it has been found that people are most likely to forget to inform a pension administrator when moving home and with over 11% of the UK population moving home in any one year, the problem is an ever growing one. This does not include the other circumstances where data can become out of date and incorrect such as death, marriage, emigration and divorce.

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How we can help locate pension members

All of our pension member tracing services are offered on a no trace no fee basis, just place your initial order with us and we will locate your pension members.

A pension administrator also has a duty to its pensioners to make sure data is regularly checked to make sure letters and updates are being sent to the correct and current address to minimize the risk of account takeover by fraudsters, of course, is reason enough to make sure there is a policy of tracing and verifying address data after a set period of time.

Inevitably certain pension members will be harder to locate and will require manual research. Our team of expert tracers has undergone extensive training for demanding and intricate pension tracing. We will locate the whereabouts of lost members both in the UK and overseas and will only report positively if we are confident the correct individual has been traced.

Recommended measures to trace pension members – guidance from the pensions regulator

“Poor record-keeping may lead to significant additional costs in a number of areas such as administration, error correction, claims from members, buy-outs, wind-ups and, potentially, may necessitate the making of more conservative actuarial assumptions. Where a scheme’s poor record-keeping becomes known, it can cause reputational damage.”

Should you have a large volume of pension members to trace, our batch tracing facility will trace the vast majority of your gone aways to a forwarding address – our batch tracing prices can be viewed here

Let’s Start Your Trace.